A log file is a data file that contains records about your activity in the app, events, and other tech info.

It can be sent from the app:

- Tap the Settings icon (a gear icon) in the upper right corner of the My collection page:

- Tap About

- Then, click on the "Support" button.

Choose Gmail to send a message.

- You'll see the form with attached logs. Add a short description of the problem and your Magic Puzzles ID. To learn how to find Magic Puzzles ID, please refer to the article ACCOUNT INFO -> How do I find my Magic Jigsaw Puzzles ID

- Tap on "Send".

Please also don't forget about the subject of the message.

✅ If you have a Kindle, please choose Gmail to send logs.