The Game Crashes/Disconnects or Says I'm Late

Online games require stable conditions to function properly. Your internet connection should be reliable, and you should avoid minimizing (c...

Server Is Not Connecting

1. Update the app and your device's operating system.2. Switch your internet connection (e.g., from Wi-Fi to mobile data or vice versa).3. I...

I Lost Coins Without Playing

When you start searching for a match, your bet is charged. If no match is found and you cancel the search, the bet will be automatically res...

How Do I Transfer My Progress to a New Device?

To transfer your progress:1. Make sure your progress is saved by connecting your account to a social network, Google Play, or Apple ID on yo...

How Do I Get Free Coins?

You can earn free coins in the following ways:● Watch ads on the Wheel of Fortune or at the end of matches.● Complete tasks in the Offerwall...

My Tiles Are Not Fair

All opponents in online modes are real players, and the game doesn’t manipulate outcomes.The game is designed to ensure fairness, providing ...