If you lost the coins in the game, please, send the following information to us:

1. Description of the situation. How exactly you lost them;
2. The date/ time when it happened;
3. The type of the game you played;
4. The bet;
5. The balance on your game account before you lost the coins;
6. Is your game connected to Facebook, VK, Google (Android) or Apple ID (iOS) account.

Please contact us at once if you lose your coins.