Troubleshooting
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The picture is moving when I'm coloring.
The system detects you're attempting to color a picture or to scroll it by your first touch. To prevent a picture from moving, please, ...
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How do I transfer my progress to a new device?
Unfortunately, there is no opportunity to transfer your game progress from one device to another. Please, accept our sincere apologies ...
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How do I sync my progress on multiple devices?
Currently, there is no opportunity to sync the progress between several devices. We are sorry for any possible inconvenience.
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How do I save my progress?
Your game progress is automatically saved on the game server. If the app is reinstalled game progress will be restored automatically.Cu...
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How do I start the game from the beginning?
Currently, there is no option to start the game from the very beginning. However, you can recolor your completed pictures the following way:...
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How do I turn off game notifications?
You can turn off game notifications via your device's settings.
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All my completed pictures are gone.
If you would like all the pictures displayed in the gallery, please, turn off the option"Hide already completed pictures in the gallery"the ...
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I do not get new daily/puzzle/hidden picture anymore.
The development of the app is on hold currently and it is not planned to add new pictures further.If you do not see new daily/puzzle/hidden ...
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I do not get new stories.
Currently there are three stories loaded into the app. Unfortunately it is not planned to add more. Please, accept our sincere apologies for...
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I've completed all the stories but still getting energy.
The energy points in our game serve not only as a means to unlock new content but are also a way to enrich user experience and enhance game ...
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