About puzzle packs

🛒 You can get puzzles to play in our Jigsaws Store.🛒There are free and paid puzzle packs there. For your convenience, puzzle packs ar...

Puzzle packs with partially locked puzzles

There are puzzle packs in our Jigsaws Store that consist of both free and paid (VIP) puzzles. Such packs are free for download, they are mar...

Monthly puzzle packs

Every month we release a free monthly pack that consists of regular daily puzzles and extra daily puzzles (60-62 puzzles). Monthly packs can...

I purchased a puzzle pack but didn't receive it. How do I restore my packs?

✅ If the pack you purchased is not in your collection, it can be downloaded from the Jigsaws Store, the My Packs category:Go to the Jigsaws ...

How do I delete puzzle packs?

To delete a pack from your collection page, right-click on it with the mouse button (or tap and hold it if you use a touchscreen), then pres...

How do I restore paid purchases (Magic Puzzles VIP, the Gold Deal, All Inclusive, the No Ads offer)?

❗Please ensure you are logged in to the Microsoft Store with the same Microsoft account you used for the purchase.Also, check that you are l...

Completed puzzle packs

✅ Completed puzzle packs with completed puzzles in them automatically move to the Completed pictures folder. It is located at the end of all...

Quick puzzles packs

Packs marked with a pink ribbon and a clock on them are packs you can play in a special game mode "Quick puzzles".They can be found in the Q...