PUZZLE PACKS/PAID PURCHASES
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About puzzle packs
🛒 You can get puzzles in the Library:🛒There are free and paid puzzle packs in the Library. For your convenience, puzzle packs are arranged...
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Puzzle packs with partially locked puzzles
There are puzzle packs in the Library that include both free and paid (VIP) puzzles. These packs are free to download, marked as FREE in the...
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Monthly puzzle packs
Every month, we release a free monthly pack that consists of regular daily puzzles and extra daily puzzles (60-62 puzzles). Monthly packs ca...
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I purchased a puzzle pack but didn't receive it. How do I restore my packs?
✅ If the pack you purchased is not on the My Collection page, it can be restored from the Library, the My Packs category:Go to the LibrarySc...
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How do I delete puzzle packs?
Puzzle packs can be deleted from the My Collection page and the completed folder.To delete puzzle packs, follow these steps:• Tap "Show more...
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How do I restore paid purchases (Magic Puzzles VIP, Gold Deal, All Inclusive, No Ads offer)?
❗Please make sure that you are logged in on your iOS device with the same Apple ID you used for the original purchase – this is important be...
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Finished puzzle packs
✅ Completed puzzle packs with completed puzzles in them automatically move to the Completed folder.Completed packs are not stored with all o...
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Monthly puzzle packs
Every month we release a free monthly pack that consists of regular daily puzzles and extra daily puzzles (60-62 puzzles). Monthly packs can...
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How do I restore paid purchases (Magic Puzzles VIP, Gold Deal, All Inclusive, No Ads offer)?
❗ Please make sure that you are logged in on your device with the same Google or Amazon account (if you use a Kindle device) you used for th...
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About puzzle packs
🛒 You can get puzzles to play in our Jigsaws Store.🛒There are free and paid puzzle packs there. For your convenience, puzzle packs ar...
-
Puzzle packs with partially locked puzzles
There are puzzle packs in our Jigsaws Store that consist of both free and paid (VIP) puzzles. Such packs are free for download, they are mar...
-
Monthly puzzle packs
Every month we release a free monthly pack that consists of regular daily puzzles and extra daily puzzles (60-62 puzzles). Monthly packs can...
-
I purchased a puzzle pack but didn't receive it. How do I restore my packs?
✅ If the pack you purchased is not in your collection, it can be downloaded from the Jigsaws Store, the My Packs category:Go to the Jigsaws ...
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How do I delete puzzle packs?
To delete a pack from your collection page, right-click on it with the mouse button (or tap and hold it if you use a touchscreen), then pres...
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How do I restore paid purchases (Magic Puzzles VIP, the Gold Deal, All Inclusive, the No Ads offer)?
❗Please ensure you are logged in to the Microsoft Store with the same Microsoft account you used for the purchase.Also, check that you are l...
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Completed puzzle packs
✅ Completed puzzle packs with completed puzzles in them automatically move to the Completed pictures folder. It is located at the end of all...
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Quick puzzles packs
Packs marked with a pink ribbon and a clock on them are packs you can play in a special game mode "Quick puzzles".They can be found in the Q...
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What is 365 days category?
365 days is a category where you can find all monthly packs.Every month we release a new monthly pack which can be downloaded for free till ...
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About puzzle packs
You can get puzzles in our Jigsaws Store.To find the store, please tap the Collection icon and scroll the page down.Some puzzle packs a...
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Monthly puzzle packs
Every month, we release a free monthly pack that consists of regular daily puzzles and extra daily puzzles (60-62 puzzles). Monthly packs ca...
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How do I restore my free and paid packs?
In order to restore the packs:Please make sure you are logged in to the app under the correct Facebook account.Unblocked free packs appear i...
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How do I delete a pack?
In order to delete a pack, click on the settings wheel in the upper right corner and choose "Delete this pack."The same icon will appear on ...
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Assembled puzzle packs
Assembled puzzle packs with completed puzzles in them automatically move to the Assembled packs folder. It is located at the end of all your...
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