✅ To transfer your game progress, you need to log in to the Microsoft Store on your new device using the same Microsoft account you used on your old device.

✅ Also, log in to Magic Puzzles on your new device with the same details (Facebook account or email) you used for registration in the app on your old device:

  • Click the Settings icon in the upper right corner 
  • My Account 
  • Choose the option to Log in with your Facebook account and Live ID (to restore purchases made with real money), and enter your details.

After that, your coins and level will appear on the new device. Puzzle packs can be restored to your collection page from the Jigsaws Store, the My Packs category. To learn how to restore your packs, please, refer to the article PUZZLE PACKS/PAID PURCHASES -> I purchased a puzzle pack but didn't receive it. How do I restore my packs?

Please note: Puzzles created from your own photos, started, and downloaded from the Jigsaw Puzzles Feed do not sync between devices.