How do I reach new levels?
LEVELS
How do I turn off ads in the app?
NO-AD VERSION OF THE APP
Monthly puzzle packs
PUZZLE PACKS/PAID PURCHASES
Current version and how to update the app
UPDATES AND NEWS
How to play offline?
COMMON QUESTIONS
What is Magic Puzzles VIP?
MAGIC PUZZLES VIP
How do I access my Account page?
How do I find my Zimad ID?
How do I register in the app and save my game data?
How do I restore my progress if I lost it?
How do I transfer my game progress to a new device (same platform)?
How do I transfer my game progress (different platform)?
How can I change the number of pieces?
How can I turn on/off the rotation?
How can I change the shape of puzzle pieces?
More
About puzzle packs
Puzzle packs with partially locked puzzles
Where is my level in the app?
What are my rewards for new levels?
How do I get/earn coins?
What do I do if I lost my coins?
What are coins for?
The collecting points event
Championship
Gift
Sharing puzzles with friends
What is Jigsaw Puzzle Feed?
How do I create and share my own photos?
How do I change my subscription plan?
How do I cancel a subscription?
No Ads offer
How To Use A Promo Code
My puzzle pieces are of a strange shape
Puzzle pieces have the wrong orientation (too many corners, etc.)
Compatibility with Windows devices
Availability on other platforms (OS)
Privacy Policy
Terms of Use
Need more help?